30 Days Money Back Guarantee
In case you are not completely satisfied with your jewellery purchase,
you may cancel your order within 30 days after receipt of merchandise
and request a full refund or replacement.
If you return jewellery, please proceed as follows:
- Repackage the jewellery in unused and original condition.
- Make sure to include the appraisal, paperwork and presentation
case.
- Please use the free UPS return service sticker for addressing.
- Call the toll free UPS customer service hotline. The phone number
for your area is printed on the Return Service Customer Receipt.
- A UPS employee will come to your house and pick up your package. He
will also sign your Return Service Customer Receipt.
- The Return Service Customer Receipt includes a tracking number for
online tracking.
Your refund will be processed after reception of your return package.
Please note, that we cannot accept returns of custom-made items.
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